We strive to provide high-quality healthcare products and excellent service. If you’re not completely satisfied with your purchase, our returns policy ensures a smooth resolution.
Items must be unused, unopened, and in their original packaging for health and safety reasons.
Returns must be requested within 14 days of receiving your order.
Certain healthcare items, such as perishable goods or personalized products, cannot be returned due to hygiene and safety regulations.
Contact us at sales@liamthephysio.ie with your order details and reason for return.
Once approved, we will provide an instructions on how to send the item back.
Pack the item securely and use a trackable shipping service to ensure safe return delivery.
Upon receiving and inspecting the item, we will issue a refund or replacement based on your preference.
Refunds will be processed to the original payment method within 10 business days.
Shipping costs for returns may be non-refundable, except in cases of damaged or defective items.
If you receive a faulty or incorrect product, please contact us within 5 days with photos, and we will arrange a replacement or full refund at no additional cost.
If you have any questions, feel free to reach out to us at sales@liamthephysio.ie. We’re happy to assist!
LIAM THE PHYSIO
The Mayo Medical Centre
Lawn Road, Castlebar
Co. Mayo, F23 WF63
